FAQ
What makes this different from a normal bra?
Postelle™ is designed specifically for this stage of life. Unlike a regular bra, it features easy-to-use nursing clips that allow you to unclip and feed quickly with one hand—no awkward adjusting, no removing layers, and no added stress when your baby needs you.
Can I adjust it as my body changes?
Of course. Your body goes through a lot of changes during this time, and Postelle™ is designed to adapt with you. The adjustable straps allow you to customise the fit so you feel supported at every stage—whether you need a little more room, more support, or just a more comfortable fit overall.
Is it supportive without having wires?
Yes. The wire-free design offers gentle, natural support without the discomfort that often comes with underwires. This is especially important during postpartum, when your body is more sensitive and still adjusting. It supports you in a way that feels light, flexible, and comfortable—not tight or restrictive.
Will this bra be comfortable to wear all day?
Absolutely. Postelle™ is made from soft, breathable cotton that feels gentle against your skin, even during long days (and nights). There’s no harsh pressure, no digging, and nothing that feels restrictive—just a comfortable, easy fit that allows you to move through your day without constantly adjusting or feeling uncomfortable.
I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 4-7 days for your order to ship out, average shipping times are 15-21 days.
Tracking numbers will be updated 3-5 days after your order has been SHIPPED. If you don't have a tracking number after 7 business days, please email us at info@postelle.shop.
I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100% money back guarantee, if the product is defective or damaged. We give you 30 days to contact us and send it back to us for a full refund. You must ship it back at your own expense. Once we have received the product we will refund the full amount of your original purchase. Please include a name and order number on the returned parcels.
Please note: If your package is on the way, you must wait for it to arrive and return it before receiving a refund.
Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please contact our support email at info@postelle.shop.
I have entered an incorrect address what do I do now?
If you have misspelled or auto-filled in an incorrect address, simply reply to your order confirmation email and confirm. Once you double check if the address given is wrong kindly notify us via email at info@postelle.shop. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.
How long does shipping take?
Shipping times vary as we do ship worldwide from different fulfilment centres based on your location. The average shipping time is 15-25 business days.
I have a question that wasn't answered, can you please help?
Absolutely! We are here to help you make your life easy! Please send us an email to info@postelle.shop and we will be happy to assist you in any way we can.
We do receive a large number of emails, so if you wish to get a prompt response please attach your order number and address the problem clearly, thanks.
